*Average resolution time is the sum total of time taken to resolve each complaint in days, in the current month divided by total number of complaints resolved in the current month.
ATR submission date is considered for calculation of average resolution time.
Trend of Monthly Disposal of Complaints
Sr. No.
Month
Carried Forward From Previous Month
Received
Resolved
Total Pending
1
March 2024
0
0
0
0
2
April 2024
0
0
0
0
3
May 2024
0
0
0
0
4
June 2024
0
0
0
0
5
July 2024
0
0
0
0
6
August 2024
0
0
0
0
7
September 2024
0
1
1
0
Total
0
0
0
0
*Inclusive of complaints of previous months resolved in the current month.
#Inclusive of complaints pending as on the last day of the month.
Trend of Annual Disposal of Complaints
Sr. No.
Year
Carried Forward From Previous Month
Received
Resolved
Total Pending
1
2024-25
0
1
1
0
Total
0
0
0
0
*Inclusive of complaints of previous months resolved in the current Year.
#Inclusive of complaints pending as on the last day of the Year.
Data is updated by 5th day of every month.
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